1. Data Controller

The controller responsible for the processing of personal data is:

Legal Name: M&M Global Transfers L.L.C
Commercial Name: Taxi2Spain
Website: https://taxi2spain.com

Registered Address:
1048 Winchester Ave, Glendale, CA 91201, USA

Legal Contact: legal@taxi2spain.com
General Contact: info@taxi2spain.com

Taxi2Spain operates globally, providing private transportation and transfer services worldwide.

2. Personal Data We Collect

Depending on the service used, we may collect the following data:

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Flight or travel details
• Booking and reservation history
• Driver-related data (when applicable)
• Payment-related information (processed by third parties only)

Payment Processing

Payments are processed exclusively via Stripe and PayPal.
Taxi2Spain does not store or process credit or debit card details.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Managing bookings and transportation services
• Customer support and service communications
• Billing, invoicing, and payments
• Sending transactional emails and notifications
• WhatsApp and SMS communications related to bookings
• Service status updates and post-journey feedback invitations
• Marketing communications (where consent is provided)
• Fraud prevention and platform security
• Compliance with legal and regulatory obligations

4. Booking updates, notifications, and feedback

To provide a reliable and well-coordinated transfer experience, we use the contact details you provide to send timely information about your booking. Depending on your location and the channels available, these messages may be delivered by email, SMS, WhatsApp, or other equivalent communication methods.

Operational notifications may relate to confirmation of your reservation, driver assignment, arrival at the pickup point, completion of the service, schedule changes, or other updates relevant to the proper performance of your transfer.

After your journey, we may also invite you to share feedback or rate the quality of our service on Taxi2Spain or on partner review platforms, where permitted by applicable law. These invitations help us maintain service standards and continuously improve the customer experience.

The legal basis for these processing activities is generally the performance of the transport contract and our legitimate interest in keeping you informed about a service in progress. You may opt out of non-essential communications at any time by writing to legal@taxi2spain.com, without affecting messages that are required to deliver your booked transfer.

5. Legal Basis for Processing

Data processing is based on one or more of the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• User consent (where required), which may be withdrawn at any time

6. Third-Party Service Providers

We may share data with trusted providers strictly for operational purposes, including:

• Stripe (payments)
• PayPal (payments)
• Google Maps / Places (location services)
• Meta / WhatsApp Business (messaging services)
• Google Cloud (hosting and infrastructure)
• Brevo (email communications)
• Monday.com and Trello (internal operations)

All providers comply with applicable data protection regulations.

7. International Data Transfers

As a global service, personal data may be processed or stored outside the user's country of residence. Where required, appropriate safeguards are applied in accordance with GDPR and other applicable laws.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill its purpose, including legal, accounting, and regulatory requirements.

9. User Rights

Users have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion of personal data
• Request restriction of processing
• Object to data processing
• Withdraw consent at any time (where applicable)

Requests can be sent to legal@taxi2spain.com.

10. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

11. Age Requirements

Taxi2Spain does not knowingly collect age data. By completing a payment via Stripe or PayPal, users confirm they are legally authorized to use those payment methods.

12. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be published on this page.

13. Contact